Here's how to put in a custom jewelry order directly to SouthWind Silver Co. Step 1 Decide what piece or pieces you want, as well as what style (pictures from the internet and even your own help a ton) Step 2 Contact SouthWind Silver via any given method of contact, and describe your vision with pictures and sizes or any other useful information. Step 3 Receive a quote. You will receive an estimate of the cost of your product. We get this quote by adding together the labor cost, material and shipping. Step 4. Pay a down payment, you must pay an initial price as a start up. Step 5 Wait. Unfortunately, turn around times for custom orders can depend on what you order, it can range from a few weeks to a few months. When the order is finished, you will receive a bill and receive the product in a few short days after shipment confirmation. THANKS :)